What is My Account?

How do I know my order has been confirmed?

Once your payment has been successfully made, your order is processed internally. FirangiBhai.com will send a confirmation mail for your order, to the email address associated with your order. In this mail you will be provided with a unique Order ID for your reference with our customer service team, a listing of the item/s you have ordered.

Is it necessary to have a FirangiBhai.com account to shop?

While it is not necessary to have a FirangiBhai.com account to shop and purchase items, it is certainly recommended to have one.

How do I make a payment for a FirangiBhai.com purchase?

FirangiBhai.com offers multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking, E-Gift Voucher, deposits in Bank through cash, draft, cheque, NEFT/RTGS. All Credit/Debit card details remain confidential and private. FirangiBhai.com and our trusted payment gateways use SSL encryption technology to protect your card information.

Are there any hidden charges when I make a purchase on FirangiBhai.com?

No, there are no hidden charges on FirangiBhai.com. We run an on demand import business for you, based out of Delhi. Our prices include the inter country freight, international shipping, customs, CVD, cess, S.tax, international transactions, and the delivery cost to your doorstep. But in India, some cities and some states levy some local taxes. Although we endeavor to provide you with the maximum value, but incase some local taxes are required by your municipality or state govt., you will have to bear the charges for them.

How are Items Packaged?

All Items are sufficiently packed, and when they reach you, they have already travelled across the world.

How can I track the delivery of my order?

All FirangiBhai.com items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners.

Guidelines for writing Product Reviews

Customer reviews should be relevant to the product in question. The product review section on FirangiBhai.com is for you to share your opinion on the product, and for other customers to research better. FirangiBhai.com reserve the right to remove reviews that include any of the following:

• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)

• Service feedback, including availability, order or payment related queries (Please email us on contact@firangibhai.com)

• HTML embedded in text

• References to other retailers

• Pricing related comments

• Personal information (Phone numbers, postal address, email address and others)

• Profane comments

• Inflammatory comments

• Copyrighted comments

• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)

• Promotional content

• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)

• Reviews written for any form of compensation

• Reviews given using fake ids, irrelevant user email ids

• Asking for helpful votes

• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)

• Feedback about errors in the product description (Please use the feedback form at the bottom of the product page).